Help & FAQ
Find simple guidance for common PDF tasks, file handling, and troubleshooting.
Frequently asked questions
How do I start using a PDF tool?
Open the Tools page, choose the task you need, and follow the on-screen steps. Available tools may include merging, splitting, rotating, cropping, removing, and reordering pages.
Will my original PDF be changed?
Keep an untouched copy of the original file before editing. Save the result and open it to confirm the pages and content are correct.
Are my files uploaded to a server?
File handling depends on the specific tool and its implementation. Do not assume every tool processes files locally. Until the code and network behavior have been verified, avoid using the website for highly sensitive documents.
Why is a PDF not opening or processing?
Check that the file is a valid PDF, refresh the page, and use an up-to-date browser. If the file is very large or damaged, try a smaller or fresh copy. Keep the original unchanged.
Can I use the tools on my phone?
The workspace is designed to adapt to smaller screens, but some operations may be easier on a desktop. If a control is difficult to use, try rotating your phone or using a larger screen.
What should I include in a bug report?
Tell us which tool you used, what you expected, what happened instead, and your browser/device. Do not send passwords or confidential files.
How do I contact support?
Email contact@velzarytha.com. Response times may vary.
Still need help?
Send a short description of the issue and the tool you were using.
Contact us by email